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✅ MONQUESTTCG PRIVACY POLICY

Type of Website: Ecommerce | Community (Social Features)
Effective Date: May 4, 2023

Monquesttcg (the “Site”) is owned and operated by Lazarus G. Benson (“we,” “us,” or “our”).
For the purposes of applicable data protection laws, Lazarus G. Benson is the data controller.

Contact:
Email: contact@monquesttcg.com
Location: Wyoming, United States

1) Purpose

The purpose of this Privacy Policy (this “Privacy Policy”) is to inform users of our Site about:

  • The personal data we collect
  • How we use collected data
  • Who has access to the data collected
  • The rights of Site users

This Privacy Policy applies in addition to the Terms and Conditions of our Site.

2) GDPR

For users in the European Union, we comply with Regulation (EU) 2016/679 (the “GDPR”).
For users in the United Kingdom, we comply with the GDPR as incorporated into the Data Protection Act 2018.

By using our Site, users consent to the collection, use, and disclosure of their information as described in this Privacy Policy.

Where we rely on consent as the legal basis for processing your personal data, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing completed before consent was withdrawn.

You can withdraw consent by contacting us via the contact form on the Site or by emailing contact@monquesttcg.com.

We collect and process personal data of users in the EU/UK only when we have a lawful basis under Article 6 of the GDPR, including one or more of the following:

  • Consent (e.g., optional marketing communications)
  • Performance of a contract (e.g., processing purchases, fulfilling orders, managing accounts)
  • Legitimate interests (e.g., site security, analytics, and improving the Site)

5) Personal Data We Collect

We only collect data that helps us achieve the purposes set out in this Privacy Policy.

A) Data Collected Automatically

When you visit and use our Site, we may automatically collect:

  • General location (e.g., country/region—not precise GPS location)
  • Pages/content viewed
  • Clicked links and interactions

This information is generally collected through analytics and similar technologies and is used for site performance, security, and improvement.

B) Data Collected in a Non-Automatic Way

We may also collect information you provide when you perform certain functions on our Site, such as creating an account, making a purchase, contacting us, or participating in community features:

  • First and last name
  • Email address
  • Phone number (typically for order-related communication or support)
  • Shipping/billing address
  • Payment information (note: payments are generally processed by payment providers; we do not intentionally store full payment card details)

Method of collection: Creating an account, checkout forms, contact forms, and other user-submitted fields.

6) How We Use Personal Data

Data collected on our Site is used only for the purposes described in this Privacy Policy and/or on relevant Site pages.

A) Automatic Data Use

We use automatically collected data for:

  • Statistics and analytics
  • Site improvement and performance
  • Security and fraud prevention

B) Non-Automatic Data Use

We use user-submitted data for:

  • Communication and customer support
  • Order fulfillment and returns
  • Account/profile creation and management
  • Purchases and transaction support

7) Who We Share Personal Data With

A) Employees

We may disclose user data to individuals who reasonably need access to user data to operate the Site and provide services. Access is limited to what is necessary.

B) Third Parties

We may share user data with third parties that help us run the Site and fulfill orders.

Printify
We use Printify for certain product fulfillment and shipping. When an order is fulfilled through Printify, we may share necessary order details (such as name, address, and items purchased) so that Printify can manufacture and ship products.

We share this data for the purpose of:

  • Shipping and purchases / order fulfillment

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the intended purpose.

8) Other Disclosures

We do not sell your personal data.

We may disclose personal data in limited circumstances, including:

  • If required by law or lawful request
  • If required for legal proceedings
  • To establish, exercise, or defend legal rights
  • To buyers or potential buyers in a business transfer (if we seek to sell or transfer the business)

If you follow hyperlinks from our Site to another website, we are not responsible for that site’s privacy practices.

9) How Long We Store Personal Data

We store personal data only as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, or reporting requirements.

Where possible, data may be deleted or anonymized when no longer needed.

10) How We Protect Your Personal Data

We use reasonable administrative, technical, and physical safeguards designed to protect personal data. Access to personal data is limited to those who need it for business purposes.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11) Your Rights as a User (GDPR)

Under the GDPR, you may have the right to:

  • Be informed
  • Access your data
  • Rectify inaccurate data
  • Request erasure
  • Restrict processing
  • Data portability
  • Object to processing

To exercise your rights, contact us using the details in the “Contact Information” section.

12) Children

We understand that children may be interested in the game and the Site.

  • For children under 13 in the United States, we follow COPPA requirements as described in our Children’s Privacy Policy.
  • For users under 16, we require parental/guardian consent for account creation and purchases where applicable.

Consent is collected via a consent form or parent/guardian communication process.

Please see our Children’s Privacy Policy for additional information.

13) How to Access, Modify, Delete, or Challenge Data

If you want to know whether we have collected your personal data, how it was used, whether it was disclosed, or if you want it deleted or corrected, contact:

Lazarus G. Benson
Email: contact@monquesttcg.com
Location: Wyoming, United States

14) Do Not Track Notice

Do Not Track (“DNT”) is a browser preference. The Site does not track users across third-party websites for targeted advertising purposes and therefore does not respond to browser DNT signals.

Third parties may respond differently, and we cannot control their practices.

15) How to Opt-Out of Data Collection, Use, or Disclosure

You may opt out of certain communications or data uses by:

  • Unsubscribing from emails (where available)
  • Deleting your account (if the Site provides that functionality)
  • Contacting us at contact@monquesttcg.com

Note: some data is necessary to process orders and comply with legal requirements.

16) Modifications

We may update this Privacy Policy to remain compliant with the law or reflect changes to our practices. The “Effective Date” will be updated when changes are made.

We encourage users to review the policy periodically. If required, we may notify users via email or Site notice.

17) Complaints

If you have a complaint about how we process personal data, please contact us so we can attempt to resolve it.

If you are located in the EU/UK, you may also have the right to lodge a complaint with your local data protection supervisory authority.

18) Contact Information

If you have questions, concerns, or complaints, you can contact:

Lazarus G. Benson
Email: contact@monquesttcg.com
Location: Wyoming, United States

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